Do you and your project stakeholders often think that you don’t have the level of management and control of Testing in a project that you would like? So is the ‘tail wagging the dog’ rather than the other way around? With nearly 40 years industry practice (30 years dedicated to software quality measurement, management & testing) Mike Smith shares his experiences and insight into the often little understood difference between ‘Control’ and ‘Management’. Using some examples from the real world, he outlines the types, levels and characteristics of measures and targets to form an effective measurement framework that can put you in control of any type of project.