Киселев Антон
Head of Windows Corporate Products Testing - Kaspersky
Moscow, Russia
Attended conferences (1)
Talks (1)
  • 13.07.2021
    Quality Management through Problem Management

    In my talk, I will share our real-life experience of implementing Problem Management at Kaspersky. I will talk about how the process was started from the moment of initialization to work in the teams. We will discuss the difference between incident and problem. We will touch on both reactive and proactive risk management. We will discuss what challenges can arise when implementing problem management and options to resolve them.

    • Hard
    • 40 min
    • SQA Days / 29
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