Zmitrowicz Karolina
Owner/Consultant IT - BValue
Warsaw, Poland

Independent IT consultant - business analyst, QA manager, trainer and author.

Member of the Executive Committee at IREB


Karolina has a strong experience in the fields of requirements engineering, process and quality management. She has international experience in financial sector: she worked for leading financial organizations in South Africa, Netherlands, Austria, Slovakia, Italy and Poland. Between 2011 and 2013 she was an active member of REQB Board and was one of the main authors of IBAQB (IQBBA) certification scheme. She was also the founder and Chief Editor of the C0RE magazine. She is an active member of several organizations acting to increase knowledge and maturity of software testers and requirements engineers. She is a founder and Editor in Chief of the Quale Magazine, a free e-magazine for IT Experts in the field of Software Quality. Karolina currently works as IT consultant, author and trainer in Requirements Engineering and Quality Management fields helping the customers to improve their software processes and products.

Talks (7)
  • 05.08.2018
    How to improve testing organization with TMMI

    The presentation aims to explain - on examples - how models like TMMI can be used to support continous improvement of testing and QA process. I will shortly explain the idea of maturity models and show how to use them to improve specific areas of an organization.

    The presentation is planned for 45 minutes, however it would be good to have it followed by a discussion panel, where the participants can discuss own challenges in testing improvement.

    • Average
    • 40 min
    • SQA Days EU / 1
  • 30.06.2018
    The 7 skills of highly effective teams

    Despite years of efforts to improve the professional approach to developing software systems, many of these projects continue to fail. Investigations into these failures invariably denote poor interactions between humans, both within development teams and with customers and users, as a key factor. Recent evolution in development approaches, like the human-centred design and extreme programming, try to address this problem, but until now, an overall view was missing. In this presentation we integrate these initiatives into a simple model, that arranges six key skills along two axes (customer–team and problem– solution) around communication as a core. Many techniques are available to implement these skills in development teams, so failure will no longer be the usual outcome.


    Please note it is a joint presentation with Hans van Loenhoud: 2nd chair of IREB, a consultant at Taraxacum

    We would also propose to lead a roundtable on this topic as the main theme

    • Easy
    • 1h 30 min
    • Analyst Days / 9
  • 30.06.2018
    Managing quality in IT - testing is not enough!

    Testing conferences focus mostly on aspects related to testing and quality control. But assuring the quality of products requires much more: analysis of the context, identification of quality requirements, planning processes allowing to meet specific requirements, establishing means for quality control, continuous improvement... 

    Assuring quality of software products requires holistic quality management.

    The idea of this roundtable is to discuss possible solutions for managing quality in IT. 


    I would like to run this roundtable with Joel Oliveira. Other experts are also welcomed to support moderation of the discussion.

    • Average
    • SQA Days / 24
  • 21.11.2017
    Building good test strategy

    Complexity is one of the main challenges in IT projects. In most cases, projects involve many stakeholders, dozens of requirements, many activities to be performed to deliver the expected value. The testing process is not an exception - it can be complicated too. Testing considers typically both functional and nonfunctional aspects, different levels of testing, various types of testing, and many techniques and approaches that can be used. How to plan the process to be able to control the scope and progress of work, to communicate effectively with stakeholders and ensure the real value is delivered? How to establish a strategy allowing to meet testing goals?

    • Average
    • 1h 30 min
    • SQA Days / 23
  • 20.11.2017
    Managing complexity - how to build a framework for managing BA?

    One of the main challenges in IT projects is managing complexity. Typical projects involve many stakeholders, dozens of requirements, artifacts evolved from requirements... There may be various relationships between artifacts, some artifacts are derived from other ones, some stakeholders may require specific artifacts to be delivered... Some stakeholders have special information requirements.


    BA artifacts like goals, needs and requirements define the scope and shape of the final solution. Their importance cannot be questioned. The only remaining question is how to manage the information to be able to control the scope and progress of work, to communicate effectively with stakeholders and "see the whole"?




    • Average
    • 1h 30 min
    • Analyst Days / 8
  • 10.08.2017
    Quality management in Agile world

    How to manage complex, international and strategic project following Agile when there is a need to ensure formal quality management processes?

    The main objective of this talk is to discuss the possible ways of incorporating some formality into the Agile world so that the required level of quality and necessary evidence and processes can be ensured. Presented solutions will be based on a real case study of a project conducted for one of the strategic customers of IT organization.

    During the talk, I will present approaches to establishing quality process – starting from defining the plan, organizing the resources needed to implement the plan, to progress monitoring and results from evaluation. I will explain some challenges and problems we faced – problems resulted from project internal and external environment and the development approach itself. I will also present a solution – a process of quality management developed together with the team. 

    • Average
    • 40 min
    • SQA Days / 22
  • 03.08.2017
    Modern BA - way to delivering value

    The current business is more and more demanding. Business Analyst is now expected to be not only the person responsible for product definition and documentation – he or she should support the business itself.

    I will show how concepts like UX, service design, Agile principles can be used to help our job and make us a better BA. I will show how important is to use other disciplines and build an interdisciplinary approach to improve the value we provide.

    • Average
    • 40 min
    • Analyst Days / 7
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