Conflicts at work. Neighbours from hell
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40 min
How to build relationships with colleagues so that conflicts do not occur, and how to behave in order to mitigate the problem in case of conflict? This is the most popular question on the subject of conflicts. And, if you answer it head-on, you should:
1. Do not use conflictogens (conflict provocateurs).
2. Do not respond with a conflictogen to a conflictogen.
3. Concede as soon as there is a contradiction in communication.
Question. Will you be happy with the fact that you gloss over your interests in every moment and ignore your needs just to appear "good" and non-conflicted?
More about conflict in the talk.
Translated with DeepL