USM as a tool for finding user scenarios for QA
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40 min
User Story Mapping (USM) is a visual technique that helps teams better understand their users and improve products.
USM helps the tester to take a full look at the product, determine the scope and priorities of testing.
Within the talk, we will step-by-step create a USM for an online store, figure out how USM differs from CJM and also, using real examples, consider how USM helps the tester in solving various tasks.