On-Call Duty: Cure or Curse?
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20 min
On-call duty is like medicine — it has clear indications and contraindications. Like any treatment, it can either help or harm.
My talk will help you understand when on-call duty is needed for QA teams, when it can be harmful, and how to implement it without “overdosing.”
We'll examine the symptoms of problems that on-call duty can solve, real cases of successes and failures, and practical tools for decision-making.
Participants will get a diagnostic checklist, starting “dose”, ways to work with team resistance, and antidotes for potential side effects.