QA Manager shortlist

Let's take a look at the main concepts and "tech" questions of QA management: how to form a team, motivate and develop employees, delegate tasks and effectively control their execution, develop responsibility, organise communications. 

The result of our discussion will be some kind of a checklist, divided into 2 categories: 

• a list of questions, which requires answers from skilful QA managers; 
• a list of books \ articles \ recommendations, which should be considered as required to learn before working on such kind of tasks.