Psychology of influence for a tester: persuade, act, defend

  • Easy
  • 40 min

Are you familiar with the methods of effective communication? Do you know about the techniques of influence and persuasion? How often are you able to encourage your colleagues to say “yes”: either developers, PM or other testers?  Has it ever happened that you had to step away only because you did not know how to express your ideas correctly? 
If you had any doubts when answering at least one of these questions, I invite you to learn more about the results of applying basic influence strategies and techniques of effective communication in practice. 
We will find out if they are really effective for solving daily issues and in which cases a usual jacket can help a tester, and when all you can do is pray :) 
The report will be useful to everyone who is looking for working techniques to improve communication.

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