Анна Винькова
АО "СФЕРА", Moscow

KPI as a demotivation system in QA

It is generally accepted that KPI is a system for motivating employees, including in creative development teams, where the entire process of creating a software product can be decomposed to the bottom by imposing many labor productivity metrics. Can KPI be used as a motivation system in QA, or is KPI a great demotivator in creative processes? Let's look at what really motivates employees.

Audience level
Lightning Talk (20 min)


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