KPI as a demotivation system in QA

  • Easy
  • 20 min

It is generally accepted that KPI is a system for motivating employees, including in creative development teams, where the entire process of creating a software product can be decomposed to the bottom by imposing many labor productivity metrics. Can KPI be used as a motivation system in QA, or is KPI a great demotivator in creative processes? Let's look at what really motivates employees.


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